Policies

policy-procedure

 

 

 

  • Rates do not include 9% NH rooms and meals tax.
  • Rates are based on two people per room, per night.
  • Extra people allowed in double rooms only.
  • $10 extra for persons 10yrs and older.
  • Maximum of four persons per room.
  • Higher rates apply on holidays, special events, bike week, NASCAR, Timberman, etc.
  • Credit card or deposit required for reservations.
  • Personal checks accepted 30 days prior to check in and only for advance reservations.
  • Credit cards accepted: VISA, MC, Discover.
  • Rates are subject to change without notice.
  • Two night minimum on most summer weekends.
  • Check in time is 2:00 PM.
  • Check out time 11:00 AM.
  • Office closes at 9:30 PM.
  • We do not provide beach or pool towels.
  • Facilities are for registered guests ONLY.
  • Smoking is NOT permitted in the guests room. Smoking is subject to a $150 cleaning fee.
  • Parking is limited to one space/car per room.  We cannot accommodate trailers, boats or additional vehicles in the high season.  Other times you should ask if you have an additional car, or trailer.
  • Cancellations made within 7 days prior to scheduled arrival are charged $25.
  • Cancellations must be made in writing, by email with acknowledgement, or by phone. Voice mails and emails that are not responded are not considered cancellations.
  • Cancellations within 24 hours of scheduled arrival, 1:00 PM the day prior are charged for the first night.  Stricter cancellation policies are in effect for Motorcycle week, NASCAR, Timberman and other events or major holidays.
  • No shows or cancellations after 5:00 PM on the day of arrival are charged for the first and the last day of the reservation.
  • We love all animals, but for the comfort of other guests we cannot accept pets of any kind.

 

sammy on porch3

 

Customer Testimonials

We were late trying to get a place to stay for Bike Week 2007. Weren’t expecting much of a place when we booked at Birch Knoll, being one of a few available at the time. Upon arrival we were so surprised to find this place to be very pleasing, close to Weirs beach, clean, with a beach across the street, heated outside pool, rec room, ice machine, pad for bike kick stand, Grills, benches all around decks, and great maid service. Had most all the comforts of home and the people were so friendly. While we were there we had already talked about staying there again soon. Told all our friends about this place. This is one of Laconia’s best kept secrets.

Got_2_see_it via tripadvisor.com