Policies

policy-procedure

 

 

 

  • Rates do not include 9% NH rooms and meals tax.
  • Rates are based on two people per room, per night.
  • Extra people allowed in double rooms only.
  • $10 extra for persons 10yrs and older.
  • Maximum of four persons per room.
  • Higher rates apply on holidays, special events, bike week, NASCAR, Timberman, etc.
  • Credit card or deposit required for reservations.
  • Personal checks accepted 30 days prior to check in and only for advance reservations.
  • Credit cards accepted: VISA, MC, Discover.
  • Rates are subject to change without notice.
  • Two night minimum on most summer weekends.
  • Check in time is 2:00 PM.
  • Check out time 11:00 AM.
  • Office closes at 9:30 PM.
  • We do not provide beach or pool towels.
  • Facilities are for registered guests ONLY.
  • Smoking is NOT permitted in the guests room. Smoking is subject to a $150 cleaning fee.
  • Parking is limited to one space/car per room.  We cannot accommodate trailers, boats or additional vehicles in the high season.  Other times you should ask if you have an additional car, or trailer.
  • Cancellations made within 7 days prior to scheduled arrival are charged $25.
  • Cancellations must be made in writing, by email with acknowledgement, or by phone. Voice mails and emails that are not responded are not considered cancellations.
  • Cancellations within 24 hours of scheduled arrival, 1:00 PM the day prior are charged for the first night.  Stricter cancellation policies are in effect for Motorcycle week, NASCAR, Timberman and other events or major holidays.
  • No shows or cancellations after 5:00 PM on the day of arrival are charged for the first and the last day of the reservation.
  • We love all animals, but for the comfort of other guests we cannot accept pets of any kind.

 

sammy on porch3

 

Customer Testimonials

Great location, great time

We stayed at Birch Knoll for a long weekend last summer. The hotel was great for the price. It was well kept, and the rooms were clean. There was access to a grill and rec room, which we used one night. We stocked up the local grocery store and took all the stuff back and had a cookout. There were places to eat outside, so we did not have to mess up our room. The owner on duty was extremely nice and helpful. Anything we needed or thought of, he assisted us. The outdoor pool was kept warm because it was covered most of the time it was not in use. We seemed to be the only ones enjoying it. The location is perfect. Although a lengthy walk, the drive to weirs beach (where the drive through, waterpark, beach, arcades and little shops are) was less than five minutes. This was a perfect little gem of a hotel. We will be back.

afchika112984 via tripadvisor.com