Policies

policy-procedure

 

 

 

  • Rates do not include 9% NH rooms and meals tax.
  • Rates are based on two people per room, per night.
  • Extra people allowed in double rooms only.
  • $10 extra for persons 10yrs and older.
  • Maximum of four persons per room.
  • Higher rates apply on holidays, special events, bike week, NASCAR, Timberman, etc.
  • Credit card or deposit required for reservations.
  • Personal checks accepted 30 days prior to check in and only for advance reservations.
  • Credit cards accepted: VISA, MC, Discover.
  • Rates are subject to change without notice.
  • Two night minimum on most summer weekends.
  • Check in time is 2:00 PM.
  • Check out time 11:00 AM.
  • Office closes at 9:30 PM.
  • We do not provide beach or pool towels.
  • Facilities are for registered guests ONLY.
  • Smoking is NOT permitted in the guests room. Smoking is subject to a $150 cleaning fee.
  • Parking is limited to one space/car per room.  We cannot accommodate trailers, boats or additional vehicles in the high season.  Other times you should ask if you have an additional car, or trailer.
  • Cancellations made within 7 days prior to scheduled arrival are charged $25.
  • Cancellations must be made in writing, by email with acknowledgement, or by phone. Voice mails and emails that are not responded are not considered cancellations.
  • Cancellations within 24 hours of scheduled arrival, 1:00 PM the day prior are charged for the first night.  Stricter cancellation policies are in effect for Motorcycle week, NASCAR, Timberman and other events or major holidays.
  • No shows or cancellations after 5:00 PM on the day of arrival are charged for the first and the last day of the reservation.
  • We love all animals, but for the comfort of other guests we cannot accept pets of any kind.

 

sammy on porch3

 

Customer Testimonials

A Great place in a lovely setting

Stayed at Birch Knoll as a three night stopover on our tour of New England. We arrived in the evening after phoning in the morning to confirm availability to be greeted by the owner who ‘was wondering where the brits were’. He was very friendly and had lived in the UK some time ago so we immediately felt at home. Our room was on the first floor of the main block of rooms, it was clean, tidy and really quite big. It also had a fabulous view of the lake and surrounding countryside. The motel gives guests access to a small mooring and a little patch of beach on the lake where we sat and watched the sun go down on our first night, really beautiful and very peaceful. Access to shops and restaurants is good with plenty of choice available, also a lot of lovely treks and scenic drives in the area. If i ever get the chance to go back I’d stay here without a doubt.

Dubbsisrich via tripadvisor.com